Boehringer Ingelheim – Sr.UX Researcher/Designer
Oct 2022 - Present
Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touch-points of the service—pulling together all aspects of service design for the API Enablement team.
Inspire innovative approaches to design, using creative facilitation techniques (co-design workshops) and taking the lead at client meetings, internal company meetings, brainstorms, and external design events.
Understand how user research should be integrated into projects including all the other skill sets and expertise within Boehringer’s AI IT team, such as Business Design, Business Development, and Brand Marketing.
FORD MOTOR COMPANY – Product Designer/Researcher
June 2021 - Oct 2022
As a Product Designer at Global Data Insights & Analytics(GDI&A), I help build Data-driven products that give better visibility to Manage business units, Optimize processes, and Differentiate products & services.
Led mobility projects focused on electrification and connected services that consistently championed a holistic service design approach to vehicle innovation programs.
Participated in user research and helped teams synthesize findings and prioritize insights, Translating insights into key experience moments aligned with business goals. Craft engaging storytelling and assisting teams to align on strategic direction.
Workshop design and facilitation for interdepartmental co-creation and consensus building. Provided coaching and feedback to fellow designers for iterative improvement: project management and team building for effective, inclusive, and joyful collaboration.
Cardinal Health – User Experience Researcher
March 2020 - June 2021
Work closely with Product Managers & Owners as part of multiple Cardinal Health initiatives in ELM (Enterprise Logistics Management) and JARVIS (building one seamless digital experience across multiple Cardinal commerce platforms and channels, Modernization of internal systems).
Create systems and frameworks to organize information and help users understand how solutions and services will work and behave over time. Communicated solutions in the form of models, wire-frames, documentation, and prototypes across multiple platforms.
Employed user-centered design processes and conducted ethnographic research and usability testing to identify user needs. Integrated and balanced user needs against business, brand, technical goals and needs.
Harvard t.h chan school of public health | IIT Institute of Design – Design researcher (Freelance Consultant)
April 2020 - September 2020
– Exploring different strategies and emerging imperatives that organizations and people require to create new ways of organizing and aligning to further public health goals by developing new interventions, adapting their response, and mobilizing entrepreneurial ecosystems tactically during the pandemic.
lookout Inc, san Francisco – UX researcher
June 2019 - march 2020
– Led strategy and research cycles for innovation, Created design briefs, identified design research methodologies, and developed design direction while maintaining budget and timelines.
– Generated insights based on analysis and synthesis of user needs, Identified corporate strategy, enterprise capability, and market opportunity alongside what design and technology can do for our users to create new opportunities and deliver design-driven product solutions.
Institute for Translational Medicine, Chicago – user researcher
December 2017 - May 2019
– Helped create an original framework, a playbook of methods, and case studies that aid multiple levels of the organization in building and assessing patient experience.
– Facilitated over 20 workshops to date by incorporating robust design thinking methodologies to develop solutions in the healthcare space and received tremendous positive feedback from participants.
– Guided medical students on developing solutions for real-world problems and turning ideas into potential startup companies in the healthcare field.
Anand Composites | fabarch design, Hyderabad – Design Lead
June 2013 - June 2016
FABARCH design is a company I founded in 2014. We specialize in design and user research. We focus on human experiences, cultural contexts, and integrating spatial design with digital user experiences.
– Guided innovation projects using design thinking methods. Conducted qualitative in-house research, synthesized findings for clients, and facilitated ideation sessions with cross-functional stakeholders.
– Planned design sprints that brought companies together to create innovative solutions for their current consumer experience challenges. Facilitated the sprint process and provided stakeholders strategic guidance, structured insights, prototype analysis, and suggested the next steps.
Sdeg, Bengaluru – project Architect
January 2012 - June 2013
– Designed and facilitated many co-design workshops in an immersive project environment. Initiated strategic alignment and collaborations to foster client engagement.
– Led and developed an approach to build design thinking capabilities and a human-centric mindset within the company. Planned, managed, and led design workshops with clients.
