work experience

Boehringer Ingelheim | Organizational Research | API Enablement

Led the service design and ethnographic research for the API Enablement team, improving cross-functional collaboration and driving process improvements across Boehringer’s digital product teams.

API Marketplace | Service design | UX Process & Value stream | API Enablement

Service Blueprinting that outlines the product lifecycle, from research and development to testing and deployment. This includes the steps that each team took and how they were coordinated.

API Marketplace | UX design | Leadership Reporting Dashboards, Wireframes

Led a comprehensive user experience redesign for the API Marketplace, aiming to improve usability and streamline the user journey for internal teams and external partners. .

User Research

C.F.P.A.C - a whole view analysis

User Research | Strategy | Innovation

To gain insights into how the Good Food Purchasing Policy (GFPP) program can help shape a healthy food ecosystem in Chicago.

Water | fashion | identity

Speculative | Experiential Design | Co-creation

Fashion is such a heavy consumer of the water resources in the world from an economic point of view. It is also a cultural phenomenon, in that culture may itself be understood as a signifying system, as to how a society’s experiences, values, and beliefs are communicated through practices, artifacts, and institutions.

good hands rescue network

User Research | Service Design | Strategy

GHRN is a spin-off from a Multi-national Insurance company based out of Illinois, and is a crowd-sourced gig economy platform for individual rescuers to sign up and earn additional part-time income.

User Experience

A connected car experience

User Experience | Research

The project aimed to design an experience for "the autonomous car" of the future that people trust enough for everyday use, once we have the infrastructure in our cities, that will be smart enough to support connected cars for everyday use.

context-aware smart home

User Experience | Research

This project is an exploration in cloud computing and how society is trending towards a future of ubiquity, conceptualizing a context-aware home where a user's individual and social contexts are accessed within a dynamic home computing environment.

Imagining New Futures for lrng

User Experience | Research | Strategy

LRNG is a learning platform that builds pathways to unlock opportunities for people in cities and working to ensure an equitable future of talent for the 21st-century workplace. . .

Product Design

Peppy Loop

The Peppy Loop project is a design solution that helps architects manage large quantities of sketches, models, and charts by providing an adaptable and organized space.

The project addresses the clutter that accumulates during creative processes, offering a flexible layout for better storage and workflow. Through prototypes and a full-scale model, the design optimizes workspace efficiency, making it easier for architects to work without distraction.

Extend

The "Extend" project showcases a study table made from seasoned birch wood and perforated metal, designed for aesthetic appeal and functional versatility. With chamfered edges for easy lifting, it accommodates a laptop and accessories, offering dual compartments.

The design evolved through user testing to ensure stability and usability for left- and right-handed users. The project emphasizes craftsmanship and attention to detail, focusing on ergonomic solutions for workspace optimization.

Paper Pleating (Origami)

The "Paper Pleating" project explores the art of transforming paper into complex, doubly curved forms using simple hill and valley folds. The project demonstrates how twisting paper along its diagonal edges creates intricate shapes, and the poster accompanying this process guides origami beginners.

Through this exploration, the poster/communication emphasizes the beauty and simplicity of paper pleating while making the technique accessible to newcomers.